Retail + Hospitality
Supporting leading retail and hospitality brands.
Retail and hospitality businesses operate in fast-moving environments where customer expectations, workforce challenges and commercial pressures continue to evolve. Success depends on making confident decisions while protecting your brand, people and customer experience.
We work with Australian and global retail and hospitality brands across their day-to-day operations and strategic initiatives. From national retail leasing portfolios, commercial contracting and procurement to employment, governance, privacy, disputes and cross-border expansion, we provide practical, commercially grounded legal advice that supports the realities of operating modern consumer-facing businesses.
Whether managing multi-site operations, entering new markets or navigating periods of growth and change, we help clients simplify legal complexity so they can focus on their customers.
How we
can help you:
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Negotiate and manage your retail leases with clarity and foresight. From reviewing heads of agreement to negotiating terms and managing renewals or exits, we ensure every lease supports and enhances your retail strategy. Our support includes:
Leasing strategy and market entry
Lease negotiation and documentation
Portfolio and lease management
Fit-out, access and construction
Licences and short-term occupations
Dispute resolution and enforcement
Specialised sector and property leasing
Learn more about our Property + Leasing expertise.
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Fast-moving operations rely on strong commercial agreements. We help retail and hospitality businesses put clear, practical contracts in place to support supply, service delivery, customer engagement and growth, including:
Supply, distribution and reseller agreements
Procurement and logistics contracts
SaaS, software licensing and cloud services used in-store and online
Master Services Agreements (MSAs) and Statements of Work (SOWs)
Terms and Conditions
Collaboration, brand partnership and joint venture agreements
Learn more about our Commercial expertise.
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Your brand and customer data are some of your most valuable retail assets. We help protect them through practical advice on trade marks, licensing, loyalty programs and privacy compliance across stores, e-commerce and marketplaces.
Trade mark searches, registration and clearances
Ownership, protection and commercialisation of IP
International trade mark applications and assistance
Advising on customer data governance, loyalty and marketing databases, and cross-border data usage (including GDPR)
Data breach assessments and notification obligations
Learn more about our Intellectual Property and Privacy expertise.
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Build a corporate structure that can keep pace with new stores, channels and brands. Whether you’re a founder-led retailer, private equity–backed group or franchise network, we help you put practical governance and ownership frameworks in place so decisions are fast, compliant and aligned with your growth strategy. Our support includes:
Designing and documenting group structures for store networks, IP, property and online operations
Drafting, reviewing and updating:
Shareholders’ agreements and subscription agreements for new investors
Directors’ deeds and indemnities
Company constitutions and corporate policies
Board charters and delegations of authority
Corporate housekeeping and compliance, including:
Preparing and lodging ASIC documentation
Issuing or transferring shares
ASIC and governance health checks
Annual review documentation and recording director or share changes
Learn more about our Corporate expertise.
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Complex Awards, high turnover, casual hours and customer-facing roles make it easy for pay, rostering and conduct issues to escalate quickly in the retail and hospitality sector. We help establish people practices that protect your brand, support your frontline staff and stand up to regulatory and employee scrutiny. Our support includes:
Legal support across the employee lifecycle, including:
Hiring
Performance management
Termination and redundancies
Post-exit claims
Payroll and workforce structure issues, including advising on employee classifications and employment contract terms
Enterprise Bargaining including:
EA strategy, drafting and negotiations
Fair Work Commission approvals
Drafting, review and implementation of compliant workforce policies
Practical workforce training for frontline staff and HR teams on Award compliance, investigations, performance and Respect@Work obligations.
Learn more about our Employment expertise.
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In retail and hospitality, margins are tight and cash flow can be impacted by late payments or customer defaults. We help you recover debts efficiently, so you can focus on driving sales, not chasing overdue accounts.
We provide support for:
Debt recovery
Enforcing trading terms and customer agreements
Recovering secured assets or goods under retention of title
Maximising recovery from customers or suppliers
Learn more about our Disputes + Litigation expertise.
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As your business grows, so does the pace and complexity of the legal issues that come with it. Law Squared as a Service (LSaaS) gives Retail + Hospitality businesses flexible, fixed-cost legal support through a monthly retainer model — ideal when you need reliable legal capability without committing to a full-time hire.
LSaaS is particularly valuable where you need:
senior legal support on-demand
short-term cover during leave periods, peak demand or recruitment gaps
extra capacity for rollouts, campaigns and other high-profile initiatives
Learn more about Law Squared as a Service